🦐 Store Policies 🦐

Welcome to Shrimpy Quirky! We create bookish accessories that bring joy to book lovers everywhere. Below are our store policies to ensure you have a smooth shopping experience.

 

🔄 Refund & Exchange Policy

We want you to love your book sleeves and accessories, but if you need a return or exchange, here’s how it works:

📌 Eligibility for Returns & Exchanges

✔ Returns are accepted within 14 days of delivery.
✔ Items must be unused, in original condition, and in original packaging.
✔ We do not accept returns on:

  • Customized or personalized items
  • Clearance or sale items
  • Damaged items due to customer misuse

📌 How to Request a Return

1️⃣ Email us at [your email] with your order number and reason for return.
2️⃣ We will provide return shipping instructions (shipping costs are non-refundable).
3️⃣ Once we receive and inspect the item, your refund will be processed within 5-7 business days.

🚨 Received a defective or incorrect item? Email us within 48 hours of delivery with a photo of the issue, and we’ll make it right!

 


 

🔒 Privacy Policy

Your privacy is important to us! Here’s how we handle your data:

✔ We only collect the necessary info (name, email, shipping address, payment details) to process your order.
✔ We do not sell or share your data with third parties.
✔ Payments are securely processed through encrypted payment gateways.
✔ You can request to delete your data anytime by contacting [your email].

For full details, check our [full privacy policy link].

 


 

📜 Terms of Service

By shopping at Shrimpy Quirky, you agree to:

✔ Provide accurate order & shipping details.
✔ Understand that product colors may vary slightly due to screen differences.
✔ Use our products for personal use only (no resale without permission).
✔ Not hold us responsible for delays caused by shipping carriers.

We reserve the right to cancel any order if fraudulent activity is suspected.

If you have any questions, email us at [your email].

 


 

🚚 Shipping Policy

📦 We ship worldwide! Orders are processed within 2-3 business days.

📌 Shipping Options & Estimated Delivery Times

  • Standard Shipping: 7-14 business days
  • Express Shipping: 3-5 business days

📍 Shipping rates are calculated at checkout based on your location.

📌 Lost or Damaged Packages

  • We are not responsible for lost packages due to incorrect addresses.
  • If your package is lost, contact the shipping carrier first. If unresolved, email us for assistance.
  • If your item arrives damaged, send us a photo within 48 hours, and we’ll arrange a replacement.

 


 

💌 Questions? Email us at [your email] or visit our FAQ page.

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